Privacy Policy

Website Visitors

When you visit our website, we may collect:

• Contact Information: Name, email address, phone number when you submit inquiries
• Technical Information: IP address, browser type, pages visited (through standard web logs)
• Communication Records: Messages sent through our contact forms or email

Prospective and Current Residents/Families

For those inquiring about or receiving our services, we collect:

• Personal Information: Name, address, phone number, email address
• Health Information: Medical history, medication lists, care needs (as required for service provision)
• Emergency Contacts: Family member and physician contact information
• Financial Information: Insurance information, payment details (processed securely)

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Healthcare Providers: With physicians, nurses, and other healthcare professionals involved in resident care
• Legal Compliance: When required by law, regulation, or court order
• Emergency Situations: To protect the health and safety of residents
• Service Providers: With trusted vendors who assist in our operations (under strict confidentiality agreements)

We implement appropriate physical, electronic, and administrative safeguards to protect your information, including:

• Secure servers and encrypted data transmission
• Limited access to personal information on a need-to-know basis
• Regular staff training on privacy and security protocols
• Secure storage of physical records

Website Cookies: Our website uses minimal necessary cookies for basic functionality. We do not use tracking cookies or share data with advertising networks.

Calendly Integration: Our website integrates with Calendly for appointment scheduling. When you schedule a tour through Calendly, your information is subject to both our Privacy Policy and Calendly’s privacy policy.